Our platform helps people find and book fitness, wellbeing and health services every day. Our platform includes the Rise Today Limited apps, website, Fitness Concierge and Partner Toolkit.
You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Rise Today Limited Account if you want to book sessions. You can use Rise Today Limited when you’re signed out or without creating an account at all; for example, searching on Rise Today Limited (web only).
We want you to understand the types of information we collect as you use our services. We collect information to provide better services to all our users – from figuring out basic stuff such as your location to more complex things such as understanding which categories of fitness you prefer. The information Rise Today Limited collects, and how that information is used, depends on how you use our services.
When you’re signed in, we collect information that we store with your Rise Today Limited Account, which we treat as personal data:
We may need to share your personal data with third parties in to include providers of certain systems and services that we use to host, administer and maintain Rise Today Limited. You consent to us sharing a limited amount of your information with, and receiving some of your information from, the following selected third parties:
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We have appropriate technical and organisational measures in place to protect against unauthorised or unlawful processing of your information or its accidental loss, destruction or damage.
All information you provide to us is stored by us on secure servers which are provided by our third party hosting provider. Data is stored on international Servers and adheres to the US privacy shield framework. Any payment transactions are encrypted. All credit and debit card details are retained by our third party Stripe, and not by Rise Today Limited. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will store your information for five years, unless we are under any legal or regulatory obligation to store it for longer or you ask us to continue to store it.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Rise Today Limited adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (“EU”) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Privacy Shield Framework’s applicable Privacy Shield Principles.
Rise Today Limited is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Rise Today Limited adheres tothe Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
Where such transfers are to a country outside of the European Union, we rely on one of the European Commission reliance on Privacy Shield adherence where the transfer contains a US entity. For example, we host on servers based in the UK and US to ensure we have high uptime performance of the platform, around the clock.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.